Return Policy: 30 Day 100% Satisfaction Guarantee

Every product we sell has a 30 day 100% satisfaction guarantee. You can return your order for a full refund, no question asked. Please contact customer service for return instructions.

 

Mirror FAQ

Q: What colors are available for side mirrors / can you paint my mirror?

A: Mirrors are always black unless indicated otherwise. Mirrors that should be painted come with a black primed surface. We do not paint mirrors. Local auto body shop can paint your mirror to match your car.

Q: Do you sell auto mirror glass or empty casing?

A: No we only sell complete mirror assemblies ready to install.

Q: How do I install/remove a door mirror or a towing mirror?

A: The typical side view mirror install involves:
1- Removing a small triangular interior panel behind the mirror on the inside of the door. Often it is simply snapped in place. This panel usually hides three bolts with nuts fixating the mirror.
2- Unscrew the retaining nuts
3- Remove the now loose broken mirror assembly.
4- Put in place the new mirror assembly. Reverse step 2 and 1.

It is an easy job that should take less than 30 minutes. For specific instructions for your model try searching google with "YOUR MODEL how to replace mirror"

Here's a video from an american competitor of us which shows mirror replacement instructions that are good for most car and trucks

 

 

General FAQ

Q: Are the replacement mirrors new or used?

A: We only sell new parts made on OEM specs.

Q: How can I be sure that I order the right part for my car?

A: Call your local dealer. Tell them your VIN and ask for the OEM number of the part you need. You can also email us.

Q: Can I order by phone?

A: Yes, you can order by phone between 9 AM and 4 PM EST (Eastern Standard Time)

Q: Does the price includes customs fees?

A: Yes, we prepay customs fees for parts that come from the USA. Most of the times parts ship from Canadian warehouses.

Q: Does the price includes GST or PST?

A: No, once you checkout the proper taxation will be added. GST is charged to all Canadians. QST/TVQ is charged to Quebec residents. No PST is charged for the other provinces.

Q: I live in outside of Canada, can I order on your site?

A: No with the exception of the USA including AK, HI and PR.

Q: Where are you located?

A: We are based in Montreal. We ship from our own warehouse in Stratford, ON and from various suppliers in Canada.

Q: What payment methods are available?

A: Major credit cards, Paypal, eCheques.

 

Shipping FAQ

Q: Is express shipping available?

A: No, we only offer ground delivery.

Q: Is Pick-up available in Montreal or Toronto?

A: Pick-up is available in Montreal on an appointment basis. The Toronto warehouse doesnt allow pickup.

Q: Can I have the parts shipped to my mechanic/neighbor/brother-in-law?

A: Yes

Q: How much is shipping?

A: Shipping is free!

Q: how many days to ship to Vancouver, Calgary, etc?

A: It varies between 4 to 10 days. Once your order has been processed we will send a tracking number. You will be able to get an estimated delivery date on the carrier's website using the tracking number.

Q: I just placed my order. Will it ship today?

A: Please allow 24 hours for your order to be processed. Orders placed by noon Eastern Standard Time (EST) usually ship the same day but we cannot guarantee that an order will ship the same day it is placed. Orders do not ship on weekends. Customer is responsible for ensuring that Fedex, UPS, and/or any other carrier used can deliver to specified shipping address.